Delete your data
Sana has no sign-up and no account, so there is nothing to close on our side. Your data lives on your iPhone, and in your own iCloud if you turned on sync. You delete it from the app.
Delete everything in the app
- Optional: keep a copy first with Account → Privacy & data → Export.
- Open the Account tab and go to Privacy & data.
- Tap Delete everything, then confirm with Delete all my data.
This permanently erases from your iPhone: cycle logs, food and care logs, notes, doctor-visit notes, Smart Sana chat history and "what Sana knows about you", your profile and settings. It also deletes the copy Sana stored in your iCloud and ends any partner connection, which removes the shared records. It cannot be undone.
Delete only part of it
- Smart Sana: switching it off deletes your chat history and Sana's profile of you. You can also delete single lines of the profile.
- Partner: switch items off, or end the connection, in Account → Partner.
- iCloud copy: turn off iCloud sync to stop syncing. To remove what is already there without deleting your phone's data, go to iPhone Settings → [your name] → iCloud → Manage, and delete Sana's data.
If you no longer have the app
Deleting the app removes its data from your iPhone. Anything in iCloud can be removed in iPhone Settings → [your name] → iCloud → Manage. The data your partner received is a short summary on their iPhone; it disappears when the connection ends.
Our relay for Smart Sana keeps no messages, only an anonymous per-install counter that is not linked to you. If you want it removed anyway, or have any question, email steward@arsana.cloud.
Subscriptions are separate
Deleting data or the app does not cancel Sana Plus. Cancel in iPhone Settings → [your name] → Subscriptions. See how to cancel.